Lately is a customer relationship management (CRM) and customer communication platform that allows businesses to manage and communicate with their customers through a variety of channels, including email, social media, and messaging apps. It provides a range of features and tools for managing customer interactions and data, including customer segmentation, targeted messaging, and analytics.Lately is designed to be user-friendly and easy to use, and is aimed at businesses of all sizes that want to improve their customer relationships and communication. It is available as a cloud-based service and can be accessed from any device with an internet connection. Lately is used by a variety of businesses around the world, including e-commerce businesses, software companies, and other organizations that need to manage customer interactions and support requests.